Screen Anytime is a set of software recording onscreen computer operations into video log files for surveillance and reference purpose. Aiming at such requirements, it provides a continuous, stable and long-term keeping solution for screen logging. Based on our advanced SSCV2 technology, you can record and keep security logs for years on limited disk space (Typically, 4G/per month/per workstation). And those logs are well sorted by time line, terminals and users, supporting keyword searching and tag on application title. Centralized management and real-time, remote screen monitoring are also supported in Screen Anytime.
With the development of communications technology, customers can reach call centers to obtain service through telephone or network connection. In recent years, as a new type of service, computer Remote Assistance is widely used and increasingly popular. To improve the quality of services, such forms of telephone or network chatting of customer service is able to be recorded to log with format of voice or text. However, computer-based operation of Remote Assistance, there is no well log solution. Existing programs can not satisfy the requirements of long-term archiving and effective management, centralized management and service quality monitor in real-time.
Screen Anytime, concentrating on the logging function, can address the issue very well.
The company can install the computer workstation software of Screen Anytime in every engineer computer, and set it to record the procedures of customer service. By setting up a small number of the servers, the log files can be synchronized to the server to receive centralized management. The managers can log-in the server to view the logs, or check the screen of service seat in real-time, through the screen monitoring tool.
Security requirement is high to banks or some enterprises. Some servers of them contains more than one users include administrators who can log in and operate on. When problems occur, it is difficult to determine the specific process and hard to know the wrong steps by only traditional text log. So it makes very difficult to get recovered and address the faults for manage purpose.
Equivalent to surveillance camera system throughout in banks, by installing the server edition of Screen Anytime, each operator will leave video evidence for their steps. When sometime necessary, it can be reproduced.
It is also necessary to cover the important terminals in the bank by installing the workstation edition of Screen Anytime.
During the software testing process, it will appear some sporadic errors suddenly that is difficult to find the pattern to reproduce. Since they are difficult to estimate in advance, software testing departments will spend uncontrollable time to find the pattern for repeating the error. Until that, they can not submit error report to developers.
Now, testing group can install the workstation version of Screen Anytime on the testing machines. Under the help of continuous recording, once such errors occur again, they can find out the pattern in a short period of time by repeat the video. At the same time, the exported video clip as a reference can help the developers find and fix the bug quickly. The video logs are also important reminder tools when re-check the bug list in the future. As a result, it improves the efficiency of both testing and development departments.
For secrecy consideration, some companies are very concerned about monitoring the computer operations of employees. The installation of Screen Anytime package and integrating them into the examine system of company could effectively log and monitor the activities of employees. At the same time, through the filtering of application and time range, the employee’s privacy can be well protected.
How it works?
After installation, Screen Anytime will put the shortcut of recorder to the start group of Windows. Once a windows session starts, no matter login from local or remote desktop (terminal service), the recorder will run until the end. During this period, the recorder will continually write the data to the log file in the specified folder, which Administrators can run Screen Anytime to manage, review and search. [demo video]
Features
To record, manage, search and playback any visible operations of any user at any time The video logs of computers include all screen changes, mouse movements and application title changing. (Note: It does not record keyboard, mail and so on contents involved the privacy). Managers can look for a log through Screen Anytime main program according to the time, the users and so on. And playback the content needed easily. For the important clips, self-play EXE or AVI format are supported to export it. By searching a substring of the application title, a special moment can be find quickly.
Support the multi-user log-in, and log-in through different ways. Screen Anytime support multi-user system, video logs can be recorded separately when more than one user log-in at same time.If the users log-in through RDP/TS or some other remote controlling system, their operations can be recorded as well as log-in from local. This feature is important for recording server's video log.
Support distributed or centralized management of log files The video log in default will be saved and managed at the local, but it may also be set as the synchronization to the server to receive centralized management. Each server with the Screen Anytime server edition installed can accept synchronized requests from other 64 terminals at same time. The server is not limited to the same local network. [network structure]
Support real-time monitoring The distributable real-time monitoring tool allows the manager to look over the current running status on their own computer for 4 remote terminals. The server will check the authorizations before provide the list of terminal addresses to the tool.
Ability to configure filtration Screen Anytime may record the log under specified conditions. These conditions include the time section, range of users and filtering according to the application titles (e.g. only record the assigned application).
The high compressibility and high efficiency Do not worry about the file size of log. Based on the second generation of screen video compression technology (SSCV2), the compressed file size may be 2-3 times smaller than the similar technology. For example, to synchronize log files from 50 terminals to 1 server, suppose that those terminals operate for 8 hours a day, then the 1TB disk space may easily save for 3-6 month-long logs at least.
As the Intel partner, our codec have been optimized fully, an ordinary due-core server recorded 1024x768 RDP session can only take smaller than 1% CPU resources, and a workstation with 1680x1050 desktop, which CPU takes not exceed 5%. The performance on the other CPU platform is also good, which are not readily noticeable when running background
